Contact Us
Need help? Whether it’s sizing, order updates, or anything in between — our team is here.
Email US: hi@oasissociety.com
Hours: Monday–Friday, 9AM–5PM PT
Response Time: Within 1–2 business days
Order Status
Track it anytime using the link in your shipping confirmation email.
Need help locating it? Email us — we’ll take it from there.
Returns & Exchanges
Not quite right? No problem.
Visit our Returns & Exchanges page for step-by-step instructions. We keep it simple so you can get back to what you love.
Retroactive Discounts
Caught a promo after you ordered? We’ve got you.
- Eligible for purchases made within 14 days prior to the promotion
- Email us with your order confirmation + promo details
- Adjustments are issued as a refund or store credit
Applies to Oasis Society promotions only.
Price Matching
We don’t offer price matching with other retailers.
Each partner sets their own pricing — we focus on delivering the Oasis Society experience, every time.
Feedback
Tell us everything.
We’re always listening — your feedback helps shape what’s next.