How do I request a refund for International Emergency Economic Powers Act (IEEPA) tariffs?
2026 U.S tariff updates: Information for retailers
Why aren’t my products importing from Faire to Square?
Ordering into Northern Ireland from the UK under the Windsor Framework
What is Faire Source?
Can I get a price adjustment?
How can I check if a brand is offering a promotion?
How do I verify if a promotion was applied?
Can I refuse a package I ordered on Faire?
Can I order unlisted products?
Purchasing CBD Products on Faire
Applying for an EORI or VAT number
Why can’t I place an order?
Why does my order say action is required?
Can I change my shipping address at checkout?
How does Insider work for Canadian retailers?
How does shipping work?
How do I know where orders are shipping from?
How do I change my payment method at checkout?
How does Insider work for Australian retailers?
Can I make changes to my order?
How does checkout work?
How do I change my shipping address?
How do I report issues with my order?
How can I cancel an order?
When will I get my orders?
How do I contact a brand on Faire?
Import requirement changes for Canadian retailers (CARM)
My order is delayed
What is the exclusivity program?
Buying and importing into the UK
Buying and importing into the EU
How do I apply a promo code to my order?
How do I add a purchase order number to my order?
Buying alcohol products on Faire
Buying and importing into Australia
My brands and Favorites
Where can I find my order number?
How does Insider work for US retailers?
How does Insider work for European retailers?
Buying and importing into the US
Buying and importing into Canada
Adding your EORI number to your account
Buying and importing into Europe (UK and EU)
How do import duties work for Insiders on Faire?
What are order minimums?
Can I change my address after my order shipped?
How do I place a reorder?
Can I connect my Faire account to my Point of Sale system?
Troubleshooting POS Integrations
Reporting a brand
My item is out of stock or backordered
Preorders
How do I schedule an order?
Can I leave a review for a brand?
Can I use product images from Faire?
